THE ROLE OF TECHNOLOGY IN COMMUNITY SERVICE: A LITERATURE STUDY ON DIGITAL INNOVATION
DOI:
https://doi.org/10.61677/abdi.v1i1.287Keywords:
Digital technology, Community service, Digital innovation, Digital literacyAbstract
This research aims to explore the role of digital technology in community service, with a focus on community-oriented innovation. The method used is a literature review that analyzes various related literature to identify challenges, solutions, and factors supporting the successful application of technology in community service. The results show that digital technology is able to expand the reach of the program and increase community participation, although the digital divide and low digital literacy are still the main obstacles. Solutions identified include the provision of adequate technological infrastructure and digital literacy training, with the main supporting factor being collaboration between the government, private sector and academia. The novelty of this research lies in the holistic approach that integrates various factors to support the implementation of technology in community service. Globally, this research is useful as a practical guide for academics, practitioners, and policy makers in developing more effective and sustainable technology-based community service programs.
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